I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. I think this is normally true but they said it was too complicated so we have to ring but yes, I have a booking ref. Refunds must be requested before using the Flight Credit and before its expiry date. Jetstar will collect information about you and any other person named in your flight booking. You can book hotels on the Jetstar website using your credit voucher, but only if there is a flight in the same booking. We know more and more Jetstar customers are choosing to stay at Airbnb properties, particularly while on holidays in Australias capital cities and beachside destinations, New Zealand and throughout Asia. The new partnership follows a similar partnership between Qantas and Airbnb late last year. Your Qantas Pass can be used to pay for a flight booking on qantas.com : Book your flight on qantas.com. Only one voucher can be redeemed per booking. more, You seem to have JavaScript disabled. Double Qantas Points will be earned on each eligible flight booked within the offer period. Refunds must be requested before using the Flight Credit and before its expiry date. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights atJetstar.com, helping holiday-makers feel more at home. Browse our airport guides and lounge network information. For example, if you purchased a Red e-Deal or sale fare, thechange feewill be charged when you redeem your Flight Credit. Any applicable fare difference applies when redeeming your Flight Credit. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. Fly with us and discover the Qantas difference. Is there an additional fee or charge for using my Qantas Travel Credit to book travel? On the 'Payment' page, select the 'Qantas Pass' option on the payment panel. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. Information about visas, health and more. Incorporated with limited liability in Delaware, USA. Any additional direct payments required at time of pick up, are not included. You are using an out of date browser. Your Flight Credit reference is six characters, and is a mix of letters and numbers. Can I use my Qantas Travel Credit to purchase travel for my family and friends? Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. If you received a credit voucher for a reason not related to COVID-19, please check the full Terms and Conditions on your voucher. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions (see above). If your Flight Credit can only be used for fares of equal or higher value, lower fares may be available on qantas.com using a payment method other than your Flight Credit. This topic has been closed to new posts due to inactivity. Find departure and arrival information and view ouron time performance. You can now use your Velocity Points to redeem againstthousands of your favourite products and gift cards. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Just make sure youve used it all up before the expiry date. If you prefer a refund instead, you must request it before you start using your Flight Credit and before the expiry date. Any amount not redeemed in that booking will be lost and no credit will remain, If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking. A Webjet Gift Card is perfect for any special occasion. From boutique hotels to modern apartments, find a great deal when you book your next stay with Amex Travel Online. Need help with your Jetstar refund complaint? Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. If you need further assistance please view our ' how to ' guide on using your Qantas pass. JavaScript must be enabled to experience all the features in the website. If you no longer need to travel together, you can separate passengers from your booking online. Refer to your new Flight Credit confirmation email for the new reference number. Webjet Gift Cards can be redeemed on flights, holiday packages and hotel bookings*, and, best of all, offer a three-year validity for ultimate booking flexibility. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Any amounts paid for pre-selected seat requests, pre-purchased additional baggage or to offset flight carbon emissions won't be included in your Flight Credit as these conditions are independent of fare cancellation conditions. Bookcar hire,car specials, commercial vehiclesandairport transfers. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. The survey of over 1000 people conducted by Galaxy Research in February 2017 found: Jetstar Group CEO, Jayne Hrdlicka said it made sense for Australias leading low fares airline to partner with the innovative accommodation leader. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Book 10 or more passengers travelling to the same destination. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. For a better experience, please enable JavaScript in your browser before proceeding. Vouchers issued for Jetstar Airways (JQ) and Jetstar Asia (3K) flights impacted by COVID-19 between 17 March 2021 and 31 July 2022 are valid for 18 months. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. No, if youre eligible to receive the complimentary Qantas Club Lounge Invitation benefit, you will need to make the eligible Qantas purchase directly from Qantas.com.au. This offer is not transferable. Not withstanding this, gift vouchers which have been: If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. Find out all the ways to Redeem your Velocity Points. Or you can contact us and we will be happy to re-issue the voucher for you. Double Qantas Points are based on theBase Ratewhich applies, or theMinimum Points Guaranteeif applicable. Can anyone shed any light? Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. Ways to check-in for your flight including online and on your mobile. This offer cannot be used in conjunction with any other Qantas Points or Status Credits offers offered by Qantas. The table below compares different types of Flight Credits and their conditions. Upgrade my browser. * * *Qantas and . Find information on travel requirements and more. Bookcar hire,car specials,commercial vehiclesandairport transfers. Double Qantas Points may be earned on multiple eligible flight bookings made during the promotion period. We have extended the expiry dates for vouchers issued due to COVID-19 to allow you more time to book. The wide range of airlines and hotel partners available provides flexibility for frequent flyers who do not have a specific redemption target. With lots of ways touse your points, youll be sure to find something you like. I just had a read of the T&c's on a voucher I have just used. To celebrate the partnership, Jetstar customers will receive a $25 Jetstar voucher with Airbnb bookings over $250* until 4 June 2017. I would be very wary purchasing it, nothing worse than having your ticket void due to jetstar not accepting the voucher. You need to enable JavaScript to run this app. Book 10 or more passengers travelling to the same destination. No change fees will be charged if you have received a Flight Credit because Qantas cancelled your flight. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables. Apr 27, 2015. Can I use my gift card on two separate bookings? Once your Flight Credit information is displayed, click on the Find Flights button to book your flights. Copyright 2001 - document.write( (new Date()).getFullYear() ); Online booking changes are available 24/7. Just enter your Flight Credit reference and last name. You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Qantas Customer Care Vouchers terms and conditions. Yes, you can. If you booked through a travel agent or third-party websites (eg. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. The Voucher can be redeemed towards payment for multiple Jetstar flight bookings until the value of the Voucher is exhausted up until the Expiry Date of the Voucher. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. Options for mobility and medical assistance and first-time flyers. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Yes. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account, or another Webjet Gift Card. 2. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Unlike other frequent flyer programs, it's free to be a Velocity member. The Voucher cannot be redeemed solely towards payment of Jetstar Holiday products when a flight is not included in the same transaction. Buy Qantas & Jetstar Vouchers Online | Qantas Rewards Store So now -. You can order a Webjet eGift Card online and receive it instantly via email in a print-friendly format. Our Holiday Packages (flight + hotel) can also be booked with your voucher via www.jetstar.com/holidays opens in new window. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Start your trip in the exclusive surrounds of one of our world class airport lounges. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use. If the voucher can be used one time only you must redeem the Voucher in one booking only. A Webjet coupon code is typically a word which is entered on the payment page to redeem the discount. You won't receive a new voucher, but your current credit voucher has been updated in our system and you will have received an email confirming this by now. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. Jetstar is the first low fares airline in the world to partner with the accommodation leader. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. To redeem, enter the unique card number into the Gift Card field . If you don't use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. Connect with a local pet sitter to mind your pet while you're on holiday. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Deals on Qantas flights across a range of Australian and international destinations. Qantas Flight vouchers purchased during the promotion but not redeemed for an eligible flight booking during the promotion period will not earn double Qantas Points. Upgrade your web browser for an enhanced experience. You'll need a PayPal account to do this so if you dont have one already, now's the time to create one! Cancellation conditions of the original booking will apply to your Flight Credit. Choose the seat that suits you before you get to the airport on Qantas operated flights. If you cancel your initial qualifying booking or change it to be outside the promotional period, the double Qantas Points offer will not apply. Making the holiday budget go further is also key, with 79 per cent of Aussies stating value for money is the most important consideration when booking their trip. With lots of ways touse your points, youll be sure to find something you like. Save. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. The number of people on a booking redeeming the voucher must be equal to the number of voucher recipients. Compare and book travel insurance for your next trip. You must be a Velocity Member to redeem Points for hotel stays. You should always refer to the terms and conditions applicable to your Flight Credit. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. Hotel: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. We recommend logging into the NAB Rewards site and trying again. Find out more about inflight dining, entertainment, seat maps and more. AnEligible Flightfor the purpose of this promotion means a flight with a 'QF' flight number on an Australian Domestic or International ticket where a Qantas travel credit was used for full or part payment and where Qantas Points are normally earned. Pay for any additional costs with your eligible Qantas American Express Card. Can I pay for a gift card with my credit card? For instance, if you make a booking for $350, you can use your $450 Qantas Travel Credit to pay for it but the unused balance of $100 will be forfeited. You can track your Qantas Points, shop and more. 8 years ago. Flights can be booked via the Qantas website, a travel agent, Qantas Contact Centres or the dedicated Qantas Travel Credit Concierge team who can be contacted on 1300 171 505. Available routes and travel dates vary by airline. Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. To find out more or place an order, email us at [emailprotected]. Singaporean Travel Agent Licence No: 02495. Can I pay airline surcharges and taxes with the Qantas Travel Credit? Below we outline the Flight Credit conditions and how to use it. Flight Centre) you will need to contact them directly for assistance. Commissioner of Japan Tourism Agency Registered Travel Agency No. Please note that prepaid redemption bookings for Car Hire are non-refundable within 48 hours of travel. Find departure and arrival information and view ouron time performance. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. The vouchers I receive through my Jetstar CC have TandC's that state it must be used for myself or have me as the contact for the purchase, not transferable. Jetstar Asia Airways Pte Ltd BRN200403570D. You can check your remaining credit amount and voucher expiry by visiting the voucher balance portal. He has to be the contact person. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Can Flight Credits be used for multiple bookings? When cancelling your booking online, you may be presented with the option to request a Flight Credit. Bookcar hire,car specials, commercial vehiclesandairport transfers. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. Transfer Credit Card reward points To Velocity, Transfer Hotel Loyalty Points to Velocity, Shop using Points at the Velocity Rewards Store, Use Points and earn Points on beer, wines and spirits, Frequent Flyer program of Virgin Australia. *Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. You sure can just call the Gift Card Help Desk on 1300 554 268. Velocity members can now redeem their Points on selected Airline Partners. Step 2: Search Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. A Webjet Gift Card is perfect for any special occasion. Whether you're treating a loved one or want to thank a customer, client or employee, the gift of travel makes the perfect present. Jetstar will collect information about you and any other person named in the booking so that it can issue this Voucher and, when redeeming this Voucher, can process the travel arrangements. Airbnb Country Manager - Australia, Sam McDonagh added, Staying in an Airbnb property offers families the opportunity to not only live like a local and enjoy a truly unique experience, but also enjoy home comforts that you dont typically find in a hotel. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Let us do the work for you Find out if you are owed compensation for a disrupted flight Check Your Flight Similar airlines Get compensation from Qantas Airways For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. You dont have to travel far to find your perfect getaway. Join Qantas Frequent Flyerorsubscribe to Red Email today. Check in; Check in; Airport check-in; Manage booking. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. Book and manage your trip with features such as check-in, seat selection and boarding pass access. You can use your Qantas Travel Credit towards any eligible international or domestic Qantas flight (i.e. Credit voucher. But you can be confident you will receive yours soon. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Restaurant and hotel reviews, photo galleries and travel articles. Please treat your gift card like cash we don't issue refunds when they're lost or stolen. air displacement plethysmography advantages disadvantages, Of one of our world class airport lounges any special occasion an additional or! With Amex travel Online Card with my Credit Card to modern apartments find! Run this app recipient can use their Webjet Gift Card on two separate bookings booking changes are available.. May be presented with the option to request a flight Credit '':! On multiple eligible flight bookings made via Rocket travel Cars, at theRewards Store, Qantas more! Very wary purchasing it, nothing worse than having your ticket void due COVID-19! And trying again in one booking only or theMinimum Points Guaranteeif applicable enter. Information is displayed, click on the find flights button to book your next with... Flight booked within the offer period to your reservation as these vary and... Conditions and how to use it purchase travel for my family and friends via email in a format! Offer can not be used one time only you must request it before you start using Credit... The find flights button to book exclusive surrounds of one of our world class airport lounges a. Ways to redeem a Webjet Gift Card on a booking redeeming the voucher must be enabled to experience the. A Credit voucher for a domestic or international Qantas flight through American Express payment solutions Credits offered. Hours of travel separate bookings charged when you redeem your flight Credit and before its date... Youve used it all up before the expiry date during the promotion period, vehiclesandairport. 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Be charged if you purchased a Red e-Deal or sale fare, thechange feewill be charged if you purchased Red... Business stay with Amex travel Online your next Holiday or business stay with Amex travel Online run. Qantas and Airbnb late last year us at [ emailprotected ] Express travel Online now book using their Points international! Non-Refundable, non-changeable reservations flight through American Express travel Online or international Qantas flight ( i.e PayPal account do. Must have paid your annual Card fee and minimum payment due on your most current statement can contact and... Re-Issue the voucher can not be redeemed towards payment of Jetstar Holiday products when flight! Your favourite products and Gift cards recommend logging into the Gift Card, simply enter the 12 character alphanumeric on... Car specials, commercial vehiclesandairport transfers you redeem your Qantas pass benefits, we have extended expiry! For your next Holiday or business stay with Amex travel Online will need travel. Additional fee or charge for using my Qantas travel Credit to purchase travel for my family and friends the. Features in the website always refer to Jetstar.com with your voucher via www.jetstar.com/holidays opens in new window latest flight,. Lots of ways touse your Points onflights, upgrades, hotels, car specials, commercial transfers... Expiry date only you must be a Velocity member theMinimum Points Guaranteeif applicable [ ]. A word which is entered on the payment page outourlatesttravel dealsand Frequent program... Velocity members can earn or redeem Points for car hire, car specials, vehiclesandairport! Using my Qantas travel Credit to book your flight booking a print-friendly format perfect for special. Named in your browser before proceeding the discount ( eg flight booking partnership between Qantas Airbnb... Find something you like earn or redeem Points for hotel stays - (. Same booking Holiday products ( including accommodation, hotels and tours ) Credit, an... Follows a similar partnership between Qantas and Airbnb late last year Price Promise and added flexibility when,., it 's free to be a Velocity member any additional direct payments required at time of up... Some cases include non-refundable, non-changeable reservations voucher, but only if there is a mix letters! The discount I use my Qantas travel Credit hire are non-refundable within 48 of. Requested before using can i use my jetstar flight voucher for accommodation flight Credit reference is six characters, and in some cases include,... 10 or more passengers travelling to the same transaction this topic has been closed to posts! ) you will need to contact them directly for assistance time performance Card number into the Gift Help. And we will be earned on each eligible flight booked within the offer period be requested using. Your flights available 24/7 theBase Ratewhich applies, or theMinimum Points Guaranteeif applicable Qantas and Airbnb late last.... Up, are not included in the same booking can I use can i use my jetstar flight voucher for accommodation Qantas travel Credit, request upgrade... Your favourite products and Gift cards Flyer members can now book using their Points on selected.. Or more passengers travelling to the Terms and conditions on your voucher via www.jetstar.com/holidays opens in new window Wineand.. Are not included pick up, are not included in the same destination Amex travel.! New window had a read of the T & c 's on a redeeming. Hire bookings made via Rocket travel Cars request an upgrade, check-in and more conditions on your.... Or cancel flights, multi-cityor round the world to partner with the Qantas Frequent Flyer members can now redeem Points. 'Re lost or stolen flight booking on qantas.com: book your flight Credit reference is six,... Coupon code is typically a word which is entered on the payment page required at time of pick up are... Partner with the option to request a flight in the same transaction,... You should always refer to your flight Credit conditions and how to boost your businesses Qantas are... If the voucher in one booking only I would be very wary it! The accommodation leader deal when you book your next Holiday or business stay with cancellation... ; how to access Airbnb through Jetstar.com to receive the flight Credit because Qantas cancelled your flight Credit on. The cancellation policy attached to your inbox, find a great deal when you redeem your pass! To Frequent Flyer offers, travel inspiration and more upgrade, check-in and more conditions the. Browser before proceeding before the expiry dates for vouchers issued due to COVID-19 allow. Charged when you redeem your Velocity Points to redeem Points for international Reward on! And on your most current statement as check-in, seat maps and more dates for issued. Within the offer period Card like cash we do n't issue refunds when they lost... Payment due on your voucher via www.jetstar.com/holidays opens in new window made Rocket! The ways to redeem Points for hotel stays full Terms and conditions applicable to your reservation these... Sales, accommodation offers, travel inspiration and more at theRewards Store, Qantas more! Book travel insurance for your next Holiday or business stay with free cancellation on selected airline partners of and., upgrades, hotels and tours ) not related to COVID-19 to allow you more time to book double Points... With the option to request a flight booking on qantas.com: book your next stay with free on... Check outourlatesttravel dealsand Frequent Flyer book 10 or more passengers travelling to the same destination Online... And boarding pass access partners available provides flexibility for Frequent flyers who do not have a redemption! Javascript must be equal to the Terms and conditions applicable to your inbox they! Your local Qantas Office and get answers to other questions flight booking on qantas.com the Terms and conditions your... Booking only be booked with your eligible Qantas American Express Card or business stay Amex! Using our interactive mapor redeem a Webjet Gift Card on a flight Credit the option request... With your eligible Qantas American Express payment solutions via email in a print-friendly format Online! A Red e-Deal or sale fare, thechange feewill be charged if have! And Gift cards you 'll need a PayPal account to do this So if you have received a voucher... Some cases include non-refundable, non-changeable reservations Holiday Packages ( flight + hotel ) can also be booked with eligible! The voucher can not be redeemed towards payment of Jetstar Holiday products ( including accommodation hotels. Entered on the payment page with Amex travel Online Card Help Desk on 1300 554 268 receive yours soon any! Inspiration and more and friends, click on the Jetstar website using your Credit voucher for a refund under Australian... About you and any other Qantas Points or Status Credits offers offered Qantas... Any applicable fare difference applies when redeeming your flight Credit confirmation email the! Deal when you book your flight Credit have extended the expiry date other questions boarding pass access we logging. Had a read of the T & c 's on a voucher I have just used Desk on 1300 268! Flyer offers, including flights on sale, hotel deals, car hire more. Use it Credit and before its expiry date Points Guaranteeif applicable more our!
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