The Pine Creek Village tenant didnt want WFLX to name her or show her face. FPUA personnel will again ask the series of health-related questions. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! 3900) is open from 9:00 am to 5:00 pm. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. Have your face painted by Masquerade Expressions. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. The service area is established by the Florida Public Service Commission. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. Electric & Gas Developer Responsibilities. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. The Customer Service call center (772-466-1600, ext. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. Fast, Secure, and Convenient. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. FPUA remains committed to providing all essential services to our community without interruption. Pay by Text. (we) must unfortunately enforce service cutoffs when accounts are too far past due. 59-1290; 2 of Ch. She fears property managers might retaliate, possibly even evict her and she cant afford that. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. 3900. Another easy, secure way to receive your bill anytime from your mobile device. If you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. Project Care COVID-19 Relief Fund is available to residential customers experiencing financial hardship due to the coronavirus pandemic. Call your doctor to discuss symptoms before visiting the office. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. WELCOME TO THE ONLINE PAYMENT CENTER. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. View the most current list of FPUA Board members and their terms. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. Please enable JavaScript in your browser for a better user experience. You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. FPUA will resume assessing late fees on July 27, 2020. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, PayNearMe Register for account set up at www.fpua.com. Customers requesting assistance must schedule an appointment. Payments accepted 8 a.m. to 4:30 p.m. Monday Friday. Fort Pierce Utilities Authority uses 1 email formats. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Payments received before 2 pm will be posted next business day M-F excluding holidays. The FPUA formation, duties and specific powers can be found in the City Charter. $2.25 fee for Credit Cards There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. For additional information please call FPUA Customer Service at 772-466-1600, ext. Since 2007, we were awarded and have maintained the Diamond Category. Please call customer service at 772-466-1600, ext. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. Pay by Text. This program will be available through July 24, 2020. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. Get adequate sleep and eat well-balanced meals. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . 3900, Monday through Friday, 9:00 am-5:00 pm. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. The Kiosk accepts cash, credit/debit cards and check payments. 772.466.1600. Please limit one person per account. Avoid physical contact with people who are sick or show symptoms of being sick. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. 3900. FPUA accepts most major credit card payments through Online Services to pay your bill online. Sign up for automatic bill payment; Utility Billing Customer Service. Click here to view the flyer from Florida Community Health Centers, Inc. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. 2023 www.tcpalm.com. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. All payments to the City of Fort Pierce can be made online through our payment center. FPUA personnel may be wearing Personal Protective Equipment. Kiosk Bill Payment Option is Now Available! To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. Please call customer service at 772-466-1600, ext. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. Please enable JavaScript in your browser for a better user experience. Dry hands with a clean towel or use a warm air hand dryer. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. Select Update Account Information and choose text notifications. 67-1391. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. Wash hands often with soap and water 20 seconds or longer. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. Customer must have resided at the current address for a minimum of 12 months. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. People who live here said its just unfair that when the owner of the unit fails to pay the bills, the tenants are the ones who pay the price. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. You can pay them directly on this website. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. Enter employee name to find & verify emails, phones, social links, etc. Mustard Seed can be reached at 772-465-6021. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. Parking Garage is open and free for your parking convenience! In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. Extra personnel will be available to answer incoming calls. Pay over the Internet. Online Services gives you access and its free! Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. 3900 or visit us online atwww.fpua.com. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Any residential customer experiencing financial hardship can take advantage of this program. Like so many others at the Pine Creek Village complex, she wants to know why she went a day without running water. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. Fees No fee if paying by Check, cash or Money Order. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. 3900. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. We urge customers to contact us before their utility bills become unmanageable.. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. 2600 South Kings Highway, Fort Pierce, FL 34951 is 33.98 ac of land listed for sale at $8,500,000. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. 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